we’re here to help
Where do I start? This seems so overwhelming.
Give us a shout or stop by. We are sure to ask you a lot of questions, but we do this to get to know you and your needs. Once we know your needs, we will help you choose the items and budget that works best for you.
Is there a minimum quantity I must order?
No, we do not require minimums.
What are the chances you can print on apparel that I bring in?
I’d say about one in a million. “So you’re telling me there’s a chance?” Unfortunately, probably not. Most garments purchased from a retail store are not made to withstand the decorating process. All of our products are tested and manufactured in order to be customized safely. We will 100% guarantee any of our products from defects. However, if you insist on bringing your apparel, we cannot guarantee the outcome.
How long does it take to get my customized product?
Once you decide on your items, our normal turnaround time is 10 business days. During our busy season, it could take up to 15 business days.
Can I get the product sooner than 10 business days?
Yes, many times we are able to produce your product before 10 business days. Just let us know when you need it, and we will let you know what we can do right then and there. There may be an additional rush charge.
What are your payment terms?
Since our products are customized from start to finish, we require 50% down when placing your order and the remaining 50% when the order is picked up. We accept most major credit cards, checks and cash is nice, too!
Do you have a link where I can see some apparel selections?
Of course, Click HERE
What does “branding your business” mean?
Branding is a way of identifying your business. It is how your customers recognize and experience your business. A strong brand is more than just a logo; it’s reflected in everything from your customer service style, staff uniforms, and business cards to your marketing materials and advertising.
Your brand should reflect what your business stands for and what sets it apart from your competitors. Branding expresses the qualities, strengths and personality of your business.
How long will my commercial outdoor sign last?
We use quality materials that are rated to last 8 to 10 years or more.
What does wide format printing mean?
Wide format means we have the capability of printing digital images up to 54” wide. Our wide format Mutoh printer uses eco-solvent ink which results in prints that are waterproof. Mutoh printers utilize intelligent interweave print technology which ensures the highest quality prints.
Do you offer any discounts?
The more Products and Services you buy, the BIGGER your discount!
(Discounts only on Products/Services ordered at the same time.)
2 Products/Services = 10% discount off entire order
3 Products/Services = 15% discount off entire order
4 or more Products/Services = 20% discount off entire order
We also offer discounts on apparel when ordering the same item in multiples of 20 or more.
When booking a private class or party, how many guests can your studio accommodate?
We can accommodate up to 18 for a private event.
How far in advance should I sign up for classes or book private parties?
The sooner the better, but at least 2 weeks for private parties and 1 week for scheduled classes.
I saw a cute picture on Pinterest. Can I make it at your studio?
Yes! We offer Open Studio once a month where students pick a project. A picture and details of the project must be emailed to firstname.lastname@example.org at least 7 days before the Open Studio class to allow ample time to design the project and get supplies for you. See our SCHEDULE for the next open studio class.